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FAQs
1. What products does Kalpvrikh offer?
2. How can I place an order?
3. What payment methods do you accept?
4. How long does shipping take?
5. Can I return or replace a product?
6. How do I track my order?
7. How can I contact customer support?
1. What products does Kalpvrikh offer?
Kalpvrikh offers a variety of premium-quality dried fruits, including candied and naturally dehydrated options.
2. How can I place an order?
You can place an order directly on our website www.kalpvrikhshop.com by selecting your desired products and completing the checkout process.
3. What payment methods do you accept?
We accept payments via Credit/Debit Cards, UPI, Net Banking, Wallets (PhonePe, Google Pay, Paytm), and Cash on Delivery (COD) with a ₹50 handling fee.
4. How long does shipping take?
Orders are processed within 1 business day and typically delivered within 4-5 business days, depending on your location.
5. Can I return or replace a product?
We follow a No Return & No Replacement Policy unless:
- The product is damaged during transit.
- The wrong product is delivered.
To request a return, you must provide an unboxing video as proof.
6. How do I track my order?
Once your order is shipped, you will receive a tracking ID via email/SMS, which you can use to track your package through the courier partner’s website.
7. How can I contact customer support?
You can reach out to us at [email protected] for any queries or issues related to your order.
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